To improve our service to you, we invested in a completely new ‘pay as you go’ system called SmarterPAYG. Topping up credit has become easier and much more convenient for most prepayment customers Using a credit or debit card, you can buy credit through our new SmarterLiving app or via our SmarterLiving web portal on our website.
If you do not wish to use the app or the web portal, you can still top up in one of several shops. You can find the list of shops that you top up here.
The app is free and downloadable from the Apple Store for Apple or Google Play store for Android devices.
Every electricity key meter has been replaced by a next-generation smart meter and will now be a SmarterPAYG customer.
Please take a look at our “Your guide to SmarterPAYG” which will tell you everything you will need to know.
You can also check out this short video here that will introduce you to the options available for topping up your SmarterPAYG meter.