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Customer Survey

Manx Utilities (MU) is committed to continuously improving the delivery of its services and the MU Network Power Systems team is undertaking a Customer Survey with help from a locally based agency The Marketing Partnership. The survey will gather information from a sample of our customers who have had contact with MU for electricity supply, either planned or unplanned. 

The overarching purpose is to understand customer perceptions by gathering feedback and benchmarking performance against similar utilities surveys undertaken in the UK.

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