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Easy ways to pay

Listed below are a number of easy ways to pay your invoices.

Please note our domestic customers pay for water through their annual rates demand issued via Treasury. If you wish to complete a direct debit for this please click here

Monthly Direct Debit

  • monthly Electricity Direct Debit or Water Direct Debit gives you peace of mind because you spread the cost of your bills over 12 equal monthly payments.
  • this 'evens out' the cost of your bill over the period, including any potential increase in consumption during certain periods of the year.
  • you need never worry about paying your bills on demand again
  • we agree a monthly amount to cover your annual consumption based on your billing history, your current balance, your tariff and any discounts. Direct Debit payments will be reviewed every year to ensure that the payments are set to cover your consumption. Should you accrue any credit on your account, we will arrange  a refund once a year and we will ensure that your Direct Debit is readjusted to prevent further credit accrual. Should a debit accrue, we will advise that the Direct Debit will need to be increased to cover the increased consumption
  • we draw this monthly amount directly from your back account each month on a day to suit you (dates can vary should the collection fall over a weekend or bank holiday)
  • you will still receive regular statements detailing your payments and charges
  • you will receive £1 discount per statement and an additional 50p if you switch to e-billing

 

Variable Direct Debit

  • variable Electricity Direct Debit or variable Water Direct Debit means your bills are paid automatically
  • you still receive regular statements
  • we draw this amount directly from your bank account, approximately 18 days after you have received and checked your statement
  • you receive £1 discount per statement and an additional 50p if you switch to e-billing

Pay online

To receive extra discounts, why not sign up for Electricity Direct DebitWater Direct Debit and e-billing now.

Pay as you go meter

  • we install a meter in your home, free of charge, and provide you with a 'chargeable' electronic key to top up
  • you can top up at our Head Office and many retail outlets around the Island
  • you pay as you use electricity
  • our normal tariffs apply which includes our prompt payment discount

Pre-payment meter outlets 

Bank Transfer (Bacs)

If you use your bank's Internet Banking Service, you can pay your bill with the following details;

Account Number: 10955461    Sort Code: 55-91-00

Quote your customer number and premise number from the top of your bill.

To receive extra discounts, why not sign up for Electricity Direct DebitWater Direct Debit and e-billing now

Telephone

  • call (01624) 687675 to make a payment by debit or credit card. 
  • have your customer number, property number and relevant invoice number to hand

To receive extra discounts, why not sign up for Electricity Direct DebitWater Direct Debit and e-billing now.

 

Manx Utilities head office

  • by cash, debit card or cheque (payable to Manx Utilities) at IOM Business Park Braddan

To receive extra discounts, why not sign up for Electricity Direct DebitWater Direct Debit and e-billing now.

Post Office

  • by cash, cheque or debit card
  • make cheques payable to Isle of Man Post Office
  • take your bill, or the payment slip on the bottom of the bill with you
  • avoid queues by using the Post & Pay machines in various locations around the Island

To receive extra discounts, why not sign up for Electricity Direct DebitWater Direct Debit and e-billing now.

Post

  • cheques or postal orders payable to Manx Utilities
  • return with payment slip from your bill or write your customer number on the back of your cheque
  • send to:

                       Manx Utilities

                       PO Box 177

                       Douglas

                       Isle of Man

                       IM99 1PS

To receive extra discounts, why not sign up for Electricity Direct DebitWater Direct Debit and e-billing now.

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