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Easy ways to pay

Listed below are a number of easy ways to pay your invoices.

Please note our domestic customers pay for water through their annual rates demand issued via Treasury. If you wish to complete a direct debit for this please click here

Monthly Direct Debit

  • monthly Electricity Direct Debit or Water Direct Debit gives you peace of mind because you spread the cost of your bills over 12 equal monthly payments.
  • this 'evens out' the cost of your bill over the period, including any potential increase in consumption during certain periods of the year.
  • you need never worry about paying your bills on demand again
  • we agree a monthly amount to cover your annual consumption based on your billing history, your current balance, your tariff and any discounts
  • we draw this monthly amount directly from your back account each month on a day to suit you
  • you will still receive regular statements detailing your payments and charges
  • you will receive £1 discount per statement and an additional 50p if you switch to e-billing

 

Variable Direct Debit

  • variable Electricity Direct Debit or variable Water Direct Debit means your bills are paid automatically
  • you still receive regular statements
  • we draw this amount directly from your bank account, approximately 18 days after you have received and checked your statement
  • you receive £1 discount per statement and an additional 50p if you switch to e-billing

Pay as you go meter

  • we install a meter in your home, free of charge, and provide you with a 'chargeable' electronic key to top up
  • you can top up at our Head Office and many retail outlets around the Island
  • you pay as you use electricity
  • our normal tariffs apply which includes our prompt payment discount

Pre-payment meter outlets 

Pay online

If you use your bank's Internet Banking Service, you can pay your bill with the following details;

Account Number: 10955461    Sort Code: 55-91-00

Quote your customer number and premise number from the top of your bill.

To receive extra discounts, why not sign up for Electricity Direct DebitWater Direct Debit and e-billing now.

Telephone

  • call (01624) 687675 to make a payment by debit or credit card*. 
  • have your customer number, property number and relevant invoice number to hand

To receive extra discounts, why not sign up for Electricity Direct DebitWater Direct Debit and e-billing now.

*2% fee for credit card payments.

Manx Utilities head office

  • by cash, debit card or cheque (payable to Manx Utilities) at IOM Business Park Braddan

To receive extra discounts, why not sign up for Electricity Direct DebitWater Direct Debit and e-billing now.

Post Office

  • by cash, cheque or debit card
  • make cheques payable to Isle of Man Post Office
  • take your bill, or the payment slip on the bottom of the bill with you
  • avoid queues by using the Post & Pay machines in various locations around the Island

To receive extra discounts, why not sign up for Electricity Direct DebitWater Direct Debit and e-billing now.

Post

  • cheques or postal orders payable to Manx Utilities
  • return with payment slip from your bill or write your customer number on the back of your cheque
  • send to:

                       Manx Utilities

                       PO Box 177

                       Douglas

                       Isle of Man

                       IM99 1PS

To receive extra discounts, why not sign up for Electricity Direct DebitWater Direct Debit and e-billing now.

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