Following the Chief Minister’s announcement yesterday Manx Utilities’ Headquarters will only be accessible to support Key Meter Prepay Customers between 08:30 and 17:00 Monday to Thursday and 08:30 to 16:30 on Friday with all other non-essential customer counter support ceasing from 12noon today; 6 January 2021. Those who do require top-ups at the Customer Counter are requested to adhere to the 2 metre social distancing directions in place and wear a face-covering.
Construction works underway by Manx Utilities have revealed remains of an old stone quayside dating back to at least the 1700s. The works, to replace and install modern water main and sewerage infrastructure, are part of Manx Utilities’ maintenance and upgrading programme, and have seen short lengths of the Promenade and East Quay closed for several weeks at a time whilst deep excavations are undertaken.
Manx Utilities’ subsidiary companies Manx Cable Company and e-llan Communications are marking the 20 year anniversary of the commissioning of the subsea electricity interconnector and subsea fibre optic cable to the UK by supporting the sustainability of Isle of Man (or Manx) Marine Nature Reserves.
Following the recent Independent Inspector’s recommendation that Manx Utilities’ planning application is rejected for the sewage treatment works at Glenfaba, Manx Utilities has confirmed that regional sewage treatment continues to be the strategy for the remaining Island locations of Garff and Peel as agreed by the Board and Tynwald.
In September we undertook a customer survey, carried out on our behalf by Island Global Research (IGR). IGR asked questions about our smart metering programme, which is due to start in early 2021, and its proposed benefits. The survey also enquired about customers’ wider views on Manx Utilities and the environment.
Manx Utilities is moving forward with the installation of its electric vehicle charging network. The organisation is committed to supporting the increased use of low emission surface transport on the Island and delivering on its commitment to Isle of Man Government’s Climate Change Action Plan 2050 to net zero carbon emissions for 2050.
Manx Utilities are asking dog walkers to be considerate of reservoirs following an increase of dog waste not being picked up by pet owners. Failing to pick up dog waste spoils the environment for the majority of visitors and is hazardous to staff.
Residents of Laxey and members of the public are invited to attend drop-in sessions on 28 and 29 September at Laxey Working Men’s Institute between 10am and 8pm.
We are interested in your views on smart meters and, more generally, your customer experience with us
Manx Utilities have announced that they will be laying a new water main and sewers on East Quay, Peel commencing 7 September into the New Year