Our commitment to your privacy

The General Data Protection Regulations (“GDPR”) are the new EU Data Privacy laws that were introduced to the Isle of Man with effect from 1st August 2018.

The underlying general principles of the GDPR are very similar to the existing principles under the current IOM Data Protection Act 2002. So whilst we haven’t changed the way in which we process your information, added transparency means we give you more information about the way in which we use, share and store your personal information.

Your trust and our integrity are important to us.  There are no changes to our terms and conditions; if we do make any changes we will contact you direct.

Who are we 

The Manx Utilities Authority is a statutory board of Isle of Man Government and has subsidiary companies e-llan Communications Limited and Manx Cable Company Limited. Personal information that you provide to us will be processed in accordance with the relevant Data Protection legislation of the Isle of Man.

Manx Utilities will be the Data Controller of your personal information.

Our privacy notice is broken down into nine sections as detailed below;

• The types of personal information we collect
• How and why we may use your personal information
• Legal basis for processing your personal information
• Where we monitor communications, our website and CCTV
• How and why we may share your information
• How we keep your personal information secure
• How long we keep your personal information
• Your Rights
• Will this Privacy Notice change

How to contact us  

Should you have any queries or want to request information regarding this Privacy Notice, if you wish to make a complaint about how Manx Utilities processes your personal information or you wish to exercise your rights, you can email, write or speak to the Data Protection Officer at : –

Manx Utilities
PO Box 177
Douglas
Isle of Man
IM99 1PS

Tel: (01624) 687806  Email: DPO@manxutilities.im